Auckland | Waikato | Bay of Plenty
Document management

Securely access your information

Anytime from anywhere

Stop wasting time searching for documents or wondering which version is the right one.
M-Files, delivered and supported by DocSmart, helps your team securely save, find, manage, and share information from anywhere - making work faster, simpler, and more productive.
M-Files document metadata displayed inside Microsoft Teams

Proud partners of:

DocSmart sub-reseller logo, Elite's M-Files delivery partnerM-Files logo, document management software
Our Approach

Take control of your business information.

We help businesses work smarter by making information easier to find, manage, and protect.
Backed by New Zealand's leading M-Files partner.

Is your team wasting time looking for documents?

Many organisations struggle with disconnected information, duplicated files, inconsistent version control, and time wasted searching for documents. When information is difficult to find, productivity suffers and important decisions take longer than they should.

A DocSmarter way to manage documents

Powered by M-Files and implemented by DocSmart, our solution organises information using intelligent metadata rather than traditional folders. Combined with automated workflows, version control, security, and Microsoft 365 integration, your team can quickly find the information they need and collaborate with confidence.

Spend less time managing documents and more time focusing on the work that drives your business forward.

Only Premier Elite M-Files Partner in New Zealand

DocSmart holds the highest partner accreditation M-Files offers in this market.

200+ M-Files implementations across APAC

A track record built on real deployments, not just certifications.

14+ years' experience

Document management is what DocSmart has specialised in since day one.
What Our Clients Say
“Elite provides exceptional service to our co-working brand, Panama. With more than 40 businesses and 150 people based in our Panama buildings, we are able to track printing to each person and keep photocopiers running well. When needed, the service team is quick to respond and very knowledgeable, always able to provide a solution to any issues. We’d highly recommend working with the Elite team.”
Matt Senior
Stark Property
M-Files desktop app showing metadata fields instead of traditional folders
M-Files workflow states showing an invoice awaiting approval
M-Files desktop app showing metadata fields instead of traditional folders
SOLUTION OVERVIEW

Everything you need to take control of your information

M-Files brings your documents, workflows, and business information together in one intelligent platform. By organising information based on context rather than folders, your team can quickly find what they need, automate everyday processes, collaborate securely, and confidently prepare for the future of AI-powered work.

About M-Files

Find documents in seconds

Find documents using simple search instead of navigating complex folder structures. M-Files uses metadata to organise information based on what it is, not where it's stored, making information faster and easier to find.

Work securely from anywhere

Access your documents securely whether you're in the office, at home, or on the road. Role-based permissions ensure the right people have access to the right information at all times.

Always work on the latest version

Automatic version control means everyone works from the current document while maintaining a complete history of previous versions, without multiplying storage requirements, for compliance, cost-savings, and peace of mind.

Automate everyday processes

Reduce manual administration with automatic workflows for approvals, reviews, document routing, notifications, and retention policies that keep work moving efficiently.

Embedded in the Microsoft 365 ecosystem

Continue working in familiar applications like Outlook, Teams, Word, Excel, and Copilot, while M-Files manages your documents behind the scenes.
See how this works

AI-ready information

Organise your information with the context, governance, and security needed to unlock reliable AI, helping your business get more value from Microsoft Copilot and other AI tools.

How it works

01

Assess

We review how your business currently manages documents, workflows, and information, then map out how M-Files should be configured around it.
02

Configure and migrate

We build your M-Files environment, setting up metadata structures, workflows, and permissions, then migrates your existing documents across with minimal disruption.
03

Training and support

Your team gets hands-on training on M-Files, and DocSmart's specialist support team, backed by Elite locally, is on hand for anything that comes up afterwards.
Local Support

Business printers & copiers with local support you can rely on

We provide regionally managed print solutions from our offices in Hamilton, Tauranga, and Auckland. Whether you’re looking for business printers, multifunction copiers, or reliable onsite support, our local teams are here to help. We supply, install, and support Toshiba and Kyocera devices - ensuring fast response and expert service wherever you’re based.
FAQ

Need more info? We’re here to help

M-Files is an intelligent document management system that helps businesses organise, find, secure, and manage documents using metadata rather than traditional folder structures. It makes information easier to find, easier to manage, and easier to trust.

Unlike traditional folder-based systems, M-Files organises documents by metadata. This means users search by customer, project, document type, or other business information instead of remembering where a file was saved. It also includes built-in version control, workflow automation, document-level permissions, and AI capabilities.

Yes. M-Files Cloud allows authorised users to securely access documents from virtually anywhere using desktop, web, or mobile applications.

Absolutely. M-Files is the first content management system to be fully embedded in the Microsoft 365 ecosystem. It integrates seamlessly with Outlook, Teams, Word, Excel, and SharePoint, with M-Files content treated as first-party content by Copilot and Purview. This allows your team to continue working in the familiar Microsoft applications they use every day, while securely managing documents and information in a powerful metadata-based platform.

Yes. M-Files scales to suit organisations of all sizes, from growing businesses through to large enterprises. The platform can grow alongside your organisation as your document management needs evolve.

Yes. M-Files includes configurable workflows that automate approvals, document reviews, notifications, retention policies, and many other business processes, helping reduce manual effort and improve consistency.

Ready to take control of your business information?

Enjoy secure, searchable document management without the folder chaos. Let's make the move to M-Files easy.
“We were very satisfied with the customer service and products provided by the Elite team. They made the effort to visit us in person to learn more about our work and our printing and copying needs. As a result, they recommended a solution that suits us very well. We really appreciated their community-minded approach to business."
Sarah Davey
CEO, The Hepatitis Foundation of New Zealand

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