Auckland | Waikato | Bay of Plenty
Printer Support Plans

Proactive Print Support for your Office Printers & Copiers

Our Printer Support Plans (PSPs) take the hassle out of managing your print environment. From toner supply to technical support and ongoing maintenance, we make sure your devices are always performing at their best.

Proud partners of:

Toshiba copiers partnerKyocera Printers and Copier Products
Our Approach

A Smarter Way to Support Your Print Fleet

Printers should work quietly in the background—not become a daily source of frustration. Many businesses waste time chasing toner, troubleshooting issues, or waiting for service.

Print Disruptions and Supply Headaches

Running out of toner, facing device downtime, or dealing with unclear support responsibilities slows your business down and frustrates your team.

Reliable, Ongoing Print Support

Our Printer Support Plans take care of everything—toner monitoring and replacement, preventative maintenance, remote and onsite support, and fast response times when you need help.

With a PSP in place, your business enjoys smooth day-to-day operations, predictable costs, and fewer print-related headaches.

What Our Clients Say
“Elite provides exceptional service to our co-working brand, Panama. With more than 40 businesses and 150 people based in our Panama buildings, we are able to track printing to each person and keep photocopiers running well. When needed, the service team is quick to respond and very knowledgeable, always able to provide a solution to any issues. We’d highly recommend working with the Elite team.”
Matt Senior
Stark Property
Printer Support Plans Overview

All-Inclusive Print Support, Backed by Real People.

Elite’s Printer Support Plans are built to make your life easier—keeping your devices running, your toner stocked, and your team supported without the headaches.

What’s included in your support plan:

  • Toner Supply Management – We monitor usage and ship toner before you run out.

  • Proactive Maintenance – Regular servicing to keep your devices running smoothly.

  • Helpdesk Support – Remote troubleshooting and guidance for quick fixes.

  • Onsite Support – Fast technician dispatch when remote support isn't enough.

  • Usage Monitoring – Reporting and usage insights to help you stay efficient.

Why Businesses Choose Our Printer Support Plans

Less Downtime, More Productivity

Ongoing maintenance and support keep your team working without frustrating interruptions.

No More Toner Emergencies

We track your usage and keep you stocked—without overordering or waste.

Predictable Monthly Costs

Plans are billed based on print volumes, so you only pay for what you use.

Support You Can Count On

Our NZ-based support team is just a call away, and technicians are ready when needed.

One Team, No Finger-Pointing

Because we manage both IT and print, there’s no blame game—just solutions.
Whether you lease your printers or own them outright, a Printer Support Plan gives you peace of mind and practical support where it counts.

How It Works

01

We Assess Your Needs

We review your devices, print volumes, and service expectations to tailor your plan.
02

We Set Everything Up for You

Once your PSP is activated, we configure toner alerts, connect devices to our monitoring tools, and brief your team.
03

You're Covered

Your business benefits from proactive service, ongoing supply, and help when you need it.
Local Support

Business Printers & Copiers With Local Support You Can Rely On

We provide regionally managed print solutions from our offices in Hamilton, Tauranga, and Auckland. Whether you’re looking for business printers, multifunction copiers, or reliable onsite support, our local teams are here to help. We supply, install, and support Toshiba and Kyocera devices—ensuring fast response and expert service wherever you’re based.
FAQ

Need More Info? We’re here to help

Yes. Our PSPs are available for leased or purchased devices.

Plans are typically billed per print, based on reported usage each month. We’ll tailor the pricing to suit your business.

No. We monitor your usage and ship toner before you run out—automatically.

Yes. If an issue can’t be resolved remotely, we’ll send a technician to your site.

We specialise in Kyocera and Toshiba but can discuss support for other brands depending on your setup.

Ready to Simplify Your Print Support?

Let’s take the stress out of managing your printers—so you can focus on what matters.
“No nonsense, get things done without any issues. Genuinely nice people. Be great if everyone I dealt with was like this.”
Matthew Gunton
Facilities Manager, Odyssey Trust

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