Streamlining Business Technology
Running out of toner, facing device downtime, or dealing with unclear support responsibilities slows your business down and frustrates your team.
Our Printer Support Plans take care of everything, including toner monitoring and replacement, preventative maintenance, remote and onsite support, and fast response times when you need help.
With a PSP in place, your business enjoys smooth day-to-day operations, predictable costs, and fewer print-related headaches.
Elite’s Printer Support Plans are built to make your life easier, keeping your devices running, your toner stocked, and your team supported without the headaches.
What’s included in your support plan:
Toner Supply Management – We monitor usage and ship toner before you run out.
Proactive Maintenance – Regular servicing to keep your devices running smoothly.
Helpdesk Support – Remote troubleshooting and guidance for quick fixes.
Onsite Support – Fast technician dispatch when remote support isn't enough.
Usage Monitoring – Reporting and usage insights to help you stay efficient.
Yes. Our PSPs are available for leased or purchased devices.
Plans are typically billed per print, based on reported usage each month. We’ll tailor the pricing to suit your business.
No. We monitor your usage and ship toner before you run out—automatically.
Yes. If an issue can’t be resolved remotely, we’ll send a technician to your site.
We specialise in Kyocera and Toshiba but can discuss support for other brands depending on your setup.
“We were very satisfied with the customer service and products provided by the Elite team. They made the effort to visit us in person to learn more about our work and our printing and copying needs. As a result, they recommended a solution that suits us very well. We really appreciated their community-minded approach to business."
