Auckland | Waikato | Bay of Plenty
Incident Response & Recovery

Swift Incident Response & Recovery

Minimise downtime and get back to business quickly with our structured process for detecting, containing, and recovering from security incidents.
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Our Approach

Being Ready When the Unexpected Strikes

We ensure you have a trusted partner to guide you through any security incident, so you're never caught off guard.

Prepared for the Unexpected?

Security incidents may be rare, but their impact can be significant. Many organisations are left scrambling, unsure of how to swiftly contain breaches and restore operations, which can lead to prolonged recovery times and data loss.

We Provide Expert Incident Response & Recovery

At Elite, our structured process covers every stage of incident management—from rapid detection and containment to recovery and remediation. We work closely with your team, ensuring that when an incident occurs, you have a dependable partner to guide you and minimise the impact.

You gain a resilient IT environment and the confidence that, no matter what happens, expert support is on hand to swiftly manage and resolve incidents—helping your business resume normal operations with minimal disruption.

What Our Clients Say
“We trust Elite with our businesses technology needs because they have experienced people, and products that we know we can rely on.”
Mason Elliot
IT Manager, Fairview Ford & Mazda
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Solutions Overview

Dependable Incident Response & Recovery Solutions

Our services are designed to provide the expert support you need when a security incident arises, ensuring that your business can recover quickly and maintain continuity.

Incident Response & Recovery

Incident Detection & Alerting

Our team helps you quickly spot security incidents as they occur, ensuring prompt attention when issues arise.

Containment & Analysis

When an incident occurs, we swiftly isolate affected systems and analyse the situation to limit its impact.

Structured Recovery & Remediation

We guide your recovery efforts, restoring critical operations while addressing vulnerabilities to prevent future incidents.

Post-Incident Review & Improvement

After an incident, we conduct a thorough review to identify lessons learned and refine your security protocols for enhanced future preparedness.

Co-Managed Incident Support

For organisations with in-house IT teams, our co-managed support seamlessly integrates with your processes—ensuring that when an incident occurs, your team has access to our additional expertise and guidance.
Learn more about Co-Managed IT Support

How It Works

01

Schedule an Appointment

Tell us your story.
Let’s clearly understand your challenges, requirements and business journey.
02

Evaluate Your Environment

We assess your systems, infrastructure, and processes to define where you are on your technology journey.
03

Develop a Growth Plan

Together, we'll create a sustainable plan to refine your IT environment and support your business journey.
FAQ

Need More Info? We’re here to help

It’s a structured process designed to quickly address and resolve security incidents—from detection and containment to recovery and remediation—minimising downtime and damage.

We promptly identify security incidents, isolate affected systems, and conduct a thorough analysis while initiating recovery measures. Our process is designed to guide your team step-by-step through containment and remediation.

By swiftly isolating threats and implementing recovery protocols, we reduce downtime and protect your critical data, ensuring your operations can resume as quickly as possible.

We conduct a detailed post-incident review to identify lessons learned, refine your security processes, and ensure continuous improvement in your defences.

For businesses with in-house IT teams, our co-managed support integrates seamlessly with your existing processes—providing the extra expertise needed during critical incidents to ensure an effective and swift response.

Ready to Protect Your Business When the Unexpected Happens?

Contact us today for a free consultation and discover how our expert incident response and recovery services can safeguard your business and ensure a swift recovery when incidents occur.
“No nonsense, get things done without any issues. Genuinely nice people. Be great if everyone I dealt with was like this.”
Matthew Gunton
Facilities Manager, Odyssey Trust

Schedule an Appointment

We have offices in

Schedule an Appointment

We have offices in