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Microsoft Teams Phone

Turn Microsoft Teams Into a Complete Cloud Phone System

Make and receive calls directly from Microsoft Teams with Teams Phone—seamlessly integrated into your Microsoft 365 environment and supported locally by Elite.
Our Approach

Simplify Communication With a Platform You Already Use

If your team already lives in Teams for chat and collaboration, enabling phone calls through Teams Phone is a natural next step. We help configure, deploy, and support it—so everything works as one.

Switching Between Tools Slows Things Down?

Many businesses struggle with disjointed systems for messaging, meetings, and calling—leading to inefficiencies, missed calls, and added complexity.

Microsoft Teams Phone, Configured for Your Business

We turn Teams into a true cloud phone system, allowing your staff to make and receive external calls directly in the same app they use for chat, meetings, and file sharing. As a Microsoft partner, we make sure your setup is secure, reliable, and tailored to your team.

Simplify your tech stack, streamline collaboration, and keep your team connected—from the office or remotely.

What Our Clients Say
“We trust Elite with our businesses technology needs because they have experienced people, and products that we know we can rely on.”
Mason Elliot
IT Manager, Fairview Ford & Mazda
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Solution Overview

Enable Cloud Calling Within Microsoft Teams

Microsoft Teams Phone brings external calling capabilities directly into Microsoft Teams, helping businesses reduce app-switching, improve responsiveness, and support hybrid work.

Call, Meet, Chat, and Work—All in One App

Fully Integrated With Microsoft 365

Teams Phone connects seamlessly with Microsoft Outlook, OneDrive, SharePoint, and more—giving users a single place for messaging, meetings, file sharing, and now external calling.

Cloud-Based Simplicity

Eliminate the need for traditional phone hardware. Teams Phone operates as a complete cloud-based PBX, fully hosted in Microsoft’s secure cloud environment.

Flexible Calling Plans

Choose between Microsoft Calling Plans or use Direct Routing to connect your own SIP provider—ideal for businesses with existing telephony agreements or complex requirements.

Enterprise-Grade Features

Includes everything from auto attendants and call queues to voicemail transcription, call recording, shared voicemail, and simultaneous ringing across devices.

Any Device, Anywhere

Use Teams Phone on Windows, macOS, iOS, Android, web browsers, or certified Teams-compatible phones—perfect for hybrid and remote workforces.

Improved Security & Compliance

Benefit from Microsoft 365’s enterprise-grade security architecture, including multi-factor authentication, data encryption, and compliance tools designed for regulated industries.

How It Works

01

We Assess Your Environment

We review your existing Teams usage, licensing, call flow, and number requirements.
02

We Configure Teams Phone

We deploy Teams Phone, port your numbers, and ensure calling policies, routing, and voicemail are properly set up.
03

We Support Your Team

We provide user training, technical support, and ongoing help through our Hamilton, Auckland, and Tauranga offices.
FAQ

Need More Info? We’re here to help

Teams Phone adds external calling functionality to Microsoft Teams, turning it into a full-featured cloud phone system.

Not necessarily. We can configure Teams Phone using Microsoft’s calling plans or connect it to your existing SIP trunk provider.

Yes, we’ll port your current numbers to Teams Phone with minimal disruption.

Yes. You can make and receive calls from your laptop, mobile, tablet, or certified Teams desk phone.

Absolutely. It benefits from Microsoft 365’s built-in security, compliance tools, and identity management.

Ready to Enable Calling in Microsoft Teams?

Talk to us about setting up Teams Phone with local support and seamless integration.
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Facilities Manager, Odyssey Trust

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