Auckland | Waikato | Bay of Plenty
3CX Cloud PBX Phone System

Flexible, Feature-Rich Cloud PBX Systems for Modern Businesses

Streamline your business communication with 3CX—an advanced cloud PBX system that offers powerful calling, video, chat, and CRM integration tools. Hosted in the cloud or on-premises, 3CX is designed for flexibility, ease of use, and cost-efficiency. Backed by local support from our teams in Hamilton, Auckland, and Tauranga, Elite makes setup and management effortless.
Our Approach

Modern Cloud PBX Solutions, Made Simple

Your phone system should adapt to how your business operates—not the other way around. That’s why we help you move beyond outdated PBX systems to something that’s modern, scalable, and easy to use.

Legacy Phone Systems Holding You Back?

Many businesses still use inflexible, ageing phone systems that are expensive to manage, lack modern features, and can’t support remote or hybrid work.

3CX Cloud PBX, Configured for Your Team

With 3CX, you get a unified cloud-based phone system that covers voice, video, chat, mobile access, call queues, CRM integration, and more—all from one platform. Whether you prefer a cloud-hosted setup or require on-premise installation, we tailor the solution to your environment and provide local support from our regional offices.

3CX empowers your team with enterprise-grade features and reliable access—whether in the office or working remotely. You gain greater visibility, lower costs, and better communication company-wide.

What Our Clients Say
“We trust Elite with our businesses technology needs because they have experienced people, and products that we know we can rely on.”
Mason Elliot
IT Manager, Fairview Ford & Mazda
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Solution Overview

A Modern Cloud PBX System Without the Enterprise Price Tag

3CX is used by over 600,000 businesses worldwide. It delivers all the flexibility and functionality of a high-end communication system—without the high licensing fees or complexity.
3CX PBX partner

What Makes 3CX the Right Choice for Your Business

Cloud-Hosted or On-Premise Deployment

Choose the hosting model that suits your business best. We recommend cloud hosting for ease of management and scalability, but 3CX also supports reliable on-premise deployment for businesses with internal IT infrastructure.

Advanced Call Management Tools

Set up auto-attendants, call queues, ring groups, forwarding rules, and voicemail-to-email to create a professional and efficient call flow.

Unified Communications Platform

Set up auto-attendants, call queues, ring groups, forwarding rules, and voicemail-to-email to create a professional and efficient call flow.

Seamless CRM & Helpdesk Integration

Connect 3CX to platforms like HubSpot, Salesforce, Zoho, and Zendesk to log calls, automate workflows, and improve customer service.

Enterprise-Grade Security

Enjoy built-in encryption, role-based permissions, secure remote access, and integrated firewall tools—all designed to protect your business communications.

Cost-Efficient Licensing

3CX licenses are based on simultaneous calls, not user count, offering predictable pricing and exceptional value for growing teams.

How It Works

01

Discovery & Planning

We assess your current phone setup, number of users, call flow needs, and infrastructure to design the ideal 3CX solution.
02

Installation & Configuration

Whether you choose cloud or on-premise deployment, we install and configure the platform to meet your requirements—end to end.
03

Training & Local Support

We onboard your team, provide training, and offer ongoing support through our Hamilton, Auckland, and Tauranga offices.
FAQ

Need More Info? We’re here to help

3CX is a flexible phone system that can be deployed either as a fully cloud-hosted PBX (our recommended option) or installed on your own infrastructure. This gives you the freedom to choose the setup that works best for your IT environment and compliance needs.

3CX is ideal for modern teams with staff working remotely or across multiple locations. It includes mobile apps, browser-based calling, and desktop softphones—allowing users to take calls, join meetings, and collaborate from anywhere with an internet connection.

Unlike legacy phone systems, 3CX includes advanced features like video conferencing, call reporting, CRM integration, and unified messaging. It also allows remote access, scales easily, and reduces operating costs through flexible cloud PBX licensing.

Yes. 3CX supports native integration with platforms like HubSpot, Salesforce, Zoho, Zendesk, and more—allowing you to log calls, sync contact records, and streamline customer service workflows directly from your phone system.

Not at all. While 3CX works with IP desk phones, many businesses choose to use softphones, headsets, and mobile apps for greater flexibility and lower hardware costs.

Elite provides end-to-end local support with offices in Hamilton, Auckland, and Tauranga. Our team handles everything from consultation and system design to setup, training, and ongoing support—so you’re never left on your own.

Ready to Simplify Your Business Phone System?

Let’s talk about how 3CX Cloud PBX can transform your communication.
“No nonsense, get things done without any issues. Genuinely nice people. Be great if everyone I dealt with was like this.”
Matthew Gunton
Facilities Manager, Odyssey Trust

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