Many businesses still use inflexible, ageing phone systems that are expensive to manage, lack modern features, and can’t support remote or hybrid work.
With 3CX, you get a unified cloud-based phone system that covers voice, video, chat, mobile access, call queues, CRM integration, and more—all from one platform. Whether you prefer a cloud-hosted setup or require on-premise installation, we tailor the solution to your environment and provide local support from our regional offices.
3CX empowers your team with enterprise-grade features and reliable access—whether in the office or working remotely. You gain greater visibility, lower costs, and better communication company-wide.
3CX is a flexible phone system that can be deployed either as a fully cloud-hosted PBX (our recommended option) or installed on your own infrastructure. This gives you the freedom to choose the setup that works best for your IT environment and compliance needs.
3CX is ideal for modern teams with staff working remotely or across multiple locations. It includes mobile apps, browser-based calling, and desktop softphones—allowing users to take calls, join meetings, and collaborate from anywhere with an internet connection.
Unlike legacy phone systems, 3CX includes advanced features like video conferencing, call reporting, CRM integration, and unified messaging. It also allows remote access, scales easily, and reduces operating costs through flexible cloud PBX licensing.
Yes. 3CX supports native integration with platforms like HubSpot, Salesforce, Zoho, Zendesk, and more—allowing you to log calls, sync contact records, and streamline customer service workflows directly from your phone system.
Not at all. While 3CX works with IP desk phones, many businesses choose to use softphones, headsets, and mobile apps for greater flexibility and lower hardware costs.
Elite provides end-to-end local support with offices in Hamilton, Auckland, and Tauranga. Our team handles everything from consultation and system design to setup, training, and ongoing support—so you’re never left on your own.
“No nonsense, get things done without any issues. Genuinely nice people. Be great if everyone I dealt with was like this.”