Auckland | Waikato | Bay of Plenty
IT Support & IT Services

End-to-End Business IT Support With a Local Partner

Elite delivers reliable, flexible, and responsive IT services tailored to your business needs. With offices in Hamilton, Auckland, and Tauranga, we provide local expertise across all areas of business technology—from day-to-day support to security, cloud, and strategic planning.
Our Approach

Business IT Support That Keeps You Secure and Productive

When your systems are down, productivity stops. We provide IT support and services that help you stay secure, efficient, and focused on what matters.

IT Delays and Poor Support Hurting Your Business?

Many businesses struggle with slow response times, unresolved issues, and vendors who don’t understand how your systems work together.

One Partner for All Your IT Needs

Elite simplifies IT by supporting every aspect of your infrastructure—from helpdesk and cybersecurity to cloud services and procurement. You get one point of contact and a team that understands your environment.

With proactive support and trusted advice, you can stop firefighting and start planning for growth with confidence.

What Our Clients Say
“We trust Elite with our businesses technology needs because they have experienced people, and products that we know we can rely on.”
Mason Elliot
IT Manager, Fairview Ford & Mazda
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Solutions Overview

Strategic IT Support and Services Built to Grow With You

From daily support to long-term strategy, we cover every layer of your IT environment. Our service areas are designed to work together—ensuring your infrastructure is secure, scalable, and aligned with your goals. Whether you're starting small or scaling fast, we've got the expertise to help you stay ahead.

IT Support & IT Services

Managed IT Services

Ongoing IT support, monitoring, and maintenance to keep your systems running smoothly every day.
Learn more about Managed IT Services

Cyber Security

Protect your business from threats with tailored security services—from endpoint protection to advanced threat detection.
Learn more about Cyber Security

Cloud Services

Flexible cloud solutions including Microsoft 365, migrations, storage, and consulting—keeping your team connected and your data secure.
Learn more about Cloud Services

Backup & Disaster Recovery

Secure, automated backups and business continuity planning to ensure your data is protected and your business stays online.
Learn more about Backup & Disaster Recovery

IT Procurement

Access the right hardware and software at the right price—backed by advice and support from a team that knows your setup.
Learn more about IT Procurement

IT Consulting & IT Strategy

Align your IT with your business goals. Our experienced consultants help you plan, budget, and build a future-ready technology roadmap.
Learn more about IT Consulting & Strategy

How It Works

01

We Get to Know Your Business

We learn about your current IT setup, challenges, and goals.
02

We Build a Tailored IT Plan

We recommend the right mix of support, services, and solutions based on your priorities.
03

We Support You Every Step

From onboarding to ongoing support, our team is always close by—ready to respond, advise, and adapt.
FAQ

Need More Info? We’re here to help

We offer full-scope IT services for small to medium-sized businesses across Hamilton, Auckland, and Tauranga. This includes managed IT support, cybersecurity, cloud services, backup and disaster recovery, IT procurement, and strategic IT consulting. Whether you need daily helpdesk support or long-term technology planning, we’ve got your region covered.

Our Managed IT Services include proactive monitoring, remote and on-site support, system maintenance, patching, user management, and fast response times. We act as your outsourced IT department—resolving issues before they become problems and keeping your infrastructure secure and up to date.

Yes. We provide onsite IT support to businesses located in and around Hamilton, Tauranga, and Auckland. Whether you're dealing with network issues, device setup, or office-wide IT changes, our local teams ensure a fast response and minimal disruption.

Absolutely. We help you source the right hardware—from laptops and desktops to servers, switches, and printers—at competitive pricing. Our team also handles configuration, deployment, and integration with your existing systems.

We deliver layered cybersecurity solutions tailored to SMBs in NZ—this includes endpoint protection, email security, MFA enforcement, firewall management, and threat monitoring. We stay ahead of evolving risks so your business stays protected.

Yes. We assist with cloud migrations, including Microsoft 365, SharePoint, Azure, and hybrid cloud environments. Whether you're moving away from on-premise servers or optimising an existing setup, we ensure a smooth transition aligned with your business needs.

We design and manage data backup solutions and disaster recovery plans that minimise downtime and protect your data. Our strategies are tailored to each business’s tolerance for disruption—ensuring you're prepared for hardware failures, cyberattacks, or natural disasters.

Yes. Our IT team work closely with business owners, managers, and internal teams to align technology with business goals. We provide IT roadmaps, compliance guidance, infrastructure reviews, and long-term planning—supporting growth and resilience.

Ready to Simplify Your IT?

Talk to us about building a smarter, more reliable IT setup for your business.
“No nonsense, get things done without any issues. Genuinely nice people. Be great if everyone I dealt with was like this.”
Matthew Gunton
Facilities Manager, Odyssey Trust

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